During an appointment:

• First appointments will include an initial consultation of up to 10-15 minutes based on your selected treatment. 

• The treatment duration includes the time for getting changed.

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Payment policy

• To help me reserve your booking and prepare everything ahead of time, I require full payment 24 hours in advance of your first appointment for us to proceed with the treatment.

• If you require a concession rate, please get in touch ahead of booking for us to discuss.

• Please make payment via bank transfer using the details provided in the confirmation email, using your initials and the date of your appointment as a reference. 

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Cancellation policy
 

• Bookings cancelled less than 48 hours before the appointment are charged at 50% of the appointment value. I will try to fill the slot, and if successful, will waive this 50% charge.

• Bookings cancelled less than 4 hours before the appointment time will be charged at the full appointment value.

• Cancellations made less than 48 hours in advance can be rescheduled without charge if rebooked within the next 7 days. 

• No charge will be made for cancellations due to sickness; however, each situation will still be decided at my discretion. If you are unwell, please get in touch first. 

• This policy serves to help ensure I can continue to offer my services to anyone in need. I thank you for your understanding and look forward to seeing and helping you.